SERVICES

The key to our business success has been our commitment towards ultimate customer satisfaction at every stage- pre-sales, after sales support, installation and commissioning. We will give 24/7 Service support to our Clients.

The SEMICOSYS Service Advantage

Highly experienced and dedicated service team ensures prompt and satisfactory service and maintenance of all products sold by us. Regular training and upgrading of service skills on an ongoing basis at the manufacturer’s facilities, service team equipped with necessary communication equipment and a computerized stock and service management system enables SEMICOSYS to provide customers with effective service support.

Customer Services

Technical

Consulting services during the design phase for applications and technical solutions

Training

Theoretical and practical training to users

Post Sales

Provision of preventive and corrective maintenance services

Customer Care

Advisory services, support and personalized care for customers

Time Duration for Service

We will Provide 24/7 Service Support

Comprehensive Product Support

A proven product uptime has resulted in an extremely satisfied customer base. Proof of this is in the large percentage of our repeat business.

  • Installation, commissioning, testing and maintenance of all products sold by us
  • Technical guidance
  • Customer product training
  • Stocking of critical spares
  • Ongoing product training and knowledge upgradation
  • Proven response and resolution time of 2 – 3 hrs within city limits
  • Centrally located storage, testing and dispatch facility
  • Fully automated service function
  • Life-time service support through AMC

RENTALS

As part of our service portfolio, we provide most of our products on short or long term rentals.

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